Malaysia’s Largest Reload &
Bill Collection Network
A secure, easy-to-use electronic payment ecosystem for seamless in-store digital services
One-Stop Electronic Payment Solutions for Retailers
e-pay by NTT DATA empowers thousands of merchants across Malaysia with a secure, easy-to-use electronic payment ecosystem. From mobile reloads, bill payments, and game credits to loan repayments, e-Wallet top-ups, and travel, and entertainment reloads, we provide everything your customers need, all from a single device.
As Malaysia’s largest prepaid top-up and bill collection network, e-pay handles over 15 million transactions nationwide every month, making it the trusted choice for seamless in-store digital services.
Why choose e-pay?
We are Malaysia's leading full-service provider of Prepaid Solutions and Payment Processing. Our business solutions effectively connect both retailers and consumers. We are also proud partners with the strongest brands and the largest retail chains in the nation.
Unmatched Reach
Over 49,000 points of sale across Malaysia
All-in-One Terminal
Handle mobile reloads, bill payments, game credits, and more
Seamless Integration
Fast setup with minimal disruption
Top Brand Partnerships
Trusted by Malaysia’s largest retailers and product partners
Smart Devices That Power It All
Smart Android N5 Terminal
Wi-Fi and 4G enabled for fast, stable payments
Verifone VX520 Terminal
Broadband-supported, robust device for heavy retail usage
PayHere Mobile App
A versatile mobile solution for on-the-go payments (Touch ’n Go reload not applicable)
Our Product Offerings
Our Merchants
Frequently Asked Questions (FAQs)
Malaysia’s most trusted name for prepaid top-ups and bill payments.
Call us at +603 5623 6000 or email NDPS-epay-customerservices@nttdata.com
Zero inventory, high traffic, and wide product range with minimal startup cost.
e-pay will never ask you to:
- Print vouchers to "clear credits"
- Share voucher PIN codes
- Perform remote system upgrades
If you receive such requests, do not proceed.
Stop immediately and do not proceed.
Contact Customer Support at +603 5623 6000 to verify before taking any action.
e-pay does not request test transactions over the phone.
Authorised technicians will:
- Carry a valid corporate ID badge
- Have a scheduled appointment
Do not allow access without verification.
No. e-pay does not require installation of third-party remote access software.
Only follow instructions through authorised e-pay channels.
Always follow a “Payment First” practice:
- Do not display voucher details before payment
- Keep terminals and receipts out of view
- Release codes only after payment is confirmed
Do not issue cash refunds for digital transactions. Advise customers to contact their bank or e-Wallet provider.
Apply a double verification rule for:
- High value transactions (e.g. RM300 and above)
- System related requests such as resetting a password or performing any system updates
Never share passwords, login details, or perform unauthorised transactions.
Yes. Merchants are responsible for safeguarding their operations.
e-pay may provide relevant information to support investigation and reporting.